To fix this, you will need to allow pop-ups for “my.ozysites.com”.

In this guide, we will show you how to make these changes for all popular web browsers.

Google Chrome

1. Open Chrome.
2. Click the three vertical dots (menu icon) in the upper-right corner.
3. Select “Settings.”
4. Scroll down and click “Privacy and security.”
5. Under “Privacy and security,” click “Site settings.”
6. Scroll down and click “Pop-ups and redirects.”
7. Toggle off the switch next to “Blocked (recommended)” to disable pop-up blocking.

Apple Safari

1. Open Safari.
2. Click “Safari” in the menu bar at the top-left corner.
3. Select “Preferences.”
4. Go to the “Websites” tab.
5. On the left sidebar, click “Pop-up Windows.”
6. Adjust the drop-down menu next to “When visiting other websites” to “Allow” to disable pop-up blocking.

Mozilla Firefox

1. Launch Firefox.
2. Click the three horizontal lines (menu icon) in the upper-right corner.
3. Select “Options” (Windows) or “Preferences” (macOS).
4. In the left sidebar, click “Privacy & Security.”
5. Scroll down to the “Permissions” section.
6. Next to “Block pop-up windows,” uncheck the box to disable pop-up blocking.

Microsoft Edge

1. Launch Microsoft Edge.
2. Click the three horizontal dots (menu icon) in the upper-right corner.
3. Scroll down and select “Settings.”
4. Under “Privacy, search, and services,” click “Cookies, site permissions.”
5. Click “Pop-ups and redirects.”
6. Toggle off the switch next to “Block” to disable pop-up blocking.

If you continue to experience issues, please reach out to our friendly Technical Support team!

• Submit a Support Ticket